Today, employee collaboration is a key to driving strong job performance. A study from the Journal of Experimental Social Psychology found that participants in collaborative work projects stuck to their tasks 64% longer than their peers, while engaging better, suffering lower fatigue levels, and achieving a higher rate of success (Forbes, 2017). This becomes particularly critical in an age when the cloud is enabling more cost-effective communications as part of digital transformation efforts.
As companies learn to compete under these new demands, NorthState has launched a series of solutions to help them grow and succeed. One of those solutions is Unified Communications as a Service (UCaaS). This new capability is a partnered implementation of the Cisco® Hosted Collaboration Solution. Cisco is a leading networking provider of next-generation UC and collaboration platforms in hosted and managed models. These deliver Cisco’s collaboration solutions supported by the financial, operational, and strategic benefits associated with cloud services.
UCaaS enables organizations to leverage new ways to collaborate from any screen, at any location at any time you need. You can communicate more efficiently through fully integrated calling, conferencing, video, wireless, integrated VoIP, and hosted collaboration. UCaaS enables more efficient communications while scaling easily with your business and saving your IT team precious time, money, and resources.
NorthState supports the Cisco solution with a wide range of Internet-driven services and solutions for consumers and businesses. Enabled by SSAE 16 certified state-of-the art data centers with hybrid and multi-cloud solution support, its organization-critical features enable four major business outcomes:
- The solution allows business and agency organizations to rapidly adapt to changing requirements, with a minimum of disruption, with zero downtime.
- It frees up internal IT teams to focus on the business instead of the network, including ongoing maintenance, management, and trouble-shooting.
- Customers pay only for what they need as a part of a simple monthly subscription, without accruing on-premise CapEx and OpEx costs.
- NorthState maintains consistent security to safeguard organization and customer data, brand and reputation, and daily operations.
“With the cloud becoming the basis for cost-effective communications, it is critical to support a wide variety of services that help your teams collaborate more effectively,” said Kevin Wood, vice president of NorthState Technology Solutions.
To learn more about NorthState UCaaS solutions, see https://technologysolutions.northstate.net/our-solutions/cloud/unified-communications-as-a-service-ucass/