Managed Services

Firewall Management

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NorthState Technology Solutions’ Firewall Management (FWaaS) solution improves your security posture, providing a security system that establishes a barrier between a trusted internal network and an untrusted external network, such as the Internet. Our services include daily administration, monitoring, alerting, management, and support. The result is improved uptime and efficiency, faster incident resolution, and reduced operational costs.

Features

  • 24/7 monitoring, management, tuning, and support
  • Monitoring of system health, status, and availability
  • Hardware configuration and management
  • Troubleshooting and problem resolution for system and performance issues
  • Patching and firmware updates
  • Event triggers using customized thresholds
  • Proactive fault management, notifications and escalations as needed
  • Configuration backups
  • Anti-virus, anti-spyware intrusion prevention, and web content filtering

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