Managed Services

Server Management

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NorthState Technology Solutions’ Server Management capabilities provide daily system administration, monitoring of the server and apps, alerting, and remediation. Our expert teams provide support services for VMware vSphere, Hyper V, Windows and Linux to help improve uptime and cost efficiency, resolve incidents more quickly, and drive performance and security.

Features

  • 24×7 monitoring, management, tuning, and support
  • Monitoring of system health, status, and availability
  • Hardware configuration and management
  • Critical service restart
  • Error log review and remediation
  • Critical processes (client defined)
  • Support with planned and unplanned changes and outages
  • Critical issue response including root cause analysis (RCA)
  • SQL application management and upgrades

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